I was asked today how to fix a iPhone (or iPod Touch) which had a Frozen Safari app (Apples Internet Browser). This can also work for a Frozen iPhone in some situations like an app which is unresponsive.
The problem was that Safari on the iPod Touch would not accept any touches to the address bar, search bar or bookmarks – basically the Safari GUI on the iPod was frozen or simply it is a Frozen iPhone.
The solution to fix this frozen iPhone or frozen safari app is fairly easy, but not everyone knows it. To fix and unfreeze the iPhone Safari App , do as follows;
– Load the Safari App on the iPod Touch / iPhone
– when Safari has loaded, press and hold the home button (the circular button in the middle of the iPod) until Safari quits
– your iPhone / iPod Touch should return to the home screen.
If this does not work you can try do an iPhone reset. The iPhone / iPod Touch reset is done by pressing and holding the home button and the power on/off button simultaneously, until you see the Apple logo and then release – while ignoring the “slide to turn off prompt” when doing this.
Its probably useful to clear your cache and cookies when this has resolved; this can be done by Going to Settings > Safari and select Clear History, Clear Cookies, and Clear Cache.
You can also ensure no further issues occur by turning off and re-powering the iPod/iPhone once finished this.
Hopefully, this should solve any problems if you have an iPod Touch or iPhone with a Safari App which is Frozen or if you have a frozen iPhone, hopefully you are now back up and running.
If you are very unfortunate and your iPod / iPhone won’t start at all, review this fix which resolves this issue.
Click Here to Read this iPod Full Reset Fix