I was asked today how to fix a iPhone (or iPod Touch) which had a Frozen Safari app (Apples Internet Browser).
The problem was that Safari on the iPod Touch would not accept any touches to the address bar, search bar or bookmarks – basically the Safari GUI on the iPod was frozen.
The solution to fix this is fairly easy, but not everyone knows it. To fix and unfreeze the iPhone Safari App , do as follows;
– Load the Safari App on the iPod Touch / iPhone
– when Safari has loaded, press and hold the home button (the circular button in the middle of the iPod) until Safari quits
– your iPhone / iPod Touch should return to the home screen.
If this does not work you can try do an iPhone reset. The iPhone / iPod Touch reset is done by pressing and holding the home button and the power on/off button simultaneously, until you see the Apple logo and then release – while ignoring the “slide to turn off prompt” when doing this.
Its probably useful to clear your cache and cookies when this has resolved; this can be done by Going to Settings > Safari and select Clear History, Clear Cookies, and Clear Cache.
You can also ensure no further issues occur by turning off and repowering the iPod/iPhone once finished this.
Hopefully, this should solve any problems if you have an iPod Touch or iPhone with a Safari App which is Frozen.
If you are very unfortunate and your iPod / iPhone won’t start at all, review this fix which resolves this issue.
Click Here to Read this iPod Full Reset Fix